I called my computer manufacturer Monday afternoon to find out the status of the craptop I sent in for a warranty repair the previous Wednesday. After keying in, at a conservative estimate, 1,826 touch tone prompts, I talked to someone who said that the latest, most up-to-date news is that they received it safe and sound last Thursday morning.
“Wait, no one’s worked on it?” I asked.
“Well, they may not have updated the repair order in our system,” he replied. “Call again tomorrow.”
Good thing I sent it priority overnight! I bet no one’s worked on it at all. It probably hasn’t even been turned on. I bet when they opened the box they laughed and decided to use it as a TV tray in the break room. Or they propped it underneath the short leg of a chair so the 350 pound man that sits there would stop rocking back and forth. Tomorrow at the company softball game they’ll probably use it for third base. Then they’ll dust it off, put it back in the box, include a note that says, “COULD NOT REPLICATE THE PROBLEM”, and ship it back to me.
The damn thing will probably work, too. Until the warranty runs out next month, that is.